Our Services ••• ITES / BPO/ KPO

We offer ITES Solutions to our global clients by leveraging process, domain and people management expertise. At econnoisseur we have built our organization around managing risk for our clients through a scalable, cost-effective and predictable delivery platform. We are a comprehensive Software development, Social media consulting services Company in India, providing wide range of consulting services to its clients and customers across the globe, from more than 6 Years. Primarily focused on to offer the best professional yet affordable consuting services in search engine optimization, online marketing campaigns as major part of our business.

    Out Bound BPO Services
  • Tele Sales and Lead generation
  • Prospecting and Promoting products
  • Credit Management and collections
  • Verification Services, 3rd party
  • Insurance and Employee verification
  • Market Research Surveys
  • Opinion Surveys

FINCH Business Process outsourcing Solutions

Finch BPO is adept in providing solutions that encompass Information Technology, Business Process Outsourcing & Customer Care services to support business transactions. Finch BPO can offer your business superior quality call center management at major cost savings through our world-class service center in the heart of India..

We provide a total solution for customers’ sales and service needs. Based on proven and innovative automatic call distribution (ACD) technology, we are able to offer call routing and resource selection capabilities designed to help agents handle calls more effectively and to boost the overall level of the call center's productivity. Our expertise is in inbound and outbound customer service and sales calls, follow-up and collection calls, lead generation and telemarketing.
. We use and deploy the most refined call processing and telecom. Our call routing feature allows the system to instantly scrutinize available agents and route calls to the most suitably skilled agents

Our operating centers receive customer calls over dedicated international private leased circuits. We can handle calls relating to various products or processes across industries.

The range of services in the inbound call center services include:

Customer Services
• Application / Claims processing
• Subscription services
• Billing queries, etc.
Sales and order fulfillment
• Order Taking
• Sales Closures
• Up-sellin and Cross-selling
Help Desk
• Troubleshooting for products and services
Inquiry Service
• Product information requests
• Dealer locator service
• ATM / POS locator services.